Our Client's Reviews
Frequently Asked Questions
Q1: Can I rent multiple items at once?
Absolutely! You can rent multiple items in a single order. Our system will automatically calculate the total rental fee based on the selected items and rental duration.
Q2: Do you provide delivery and pickup services?
Yes, we offer convenient delivery and pickup options. Delivery is free between 10 AM and 6 PM. Additional charges apply for services outside this time, as mentioned on our website.
Q3: How do I reserve an item for rent?
You can easily reserve an item through our website by selecting your desired item, choosing the rental period, and completing the checkout process. Once your payment is confirmed, your booking will be secured.
Q4: Can I extend my rental period?
Yes, rental extensions are possible based on item availability. Please contact us at least 24 hours before your current rental period ends to request an extension.
Q5: What happens if Iβm unable to return the item on time?
No problem! Late returns will be charged as an additional rental day.
Q6: What happens if an item is damaged during rental?
If an item is returned damaged, missing parts, or in non-repairable condition, it will be considered sold. The renter will be charged the full replacement value of the item. Please handle all rental items with care to avoid any additionalΒ charges.
Q7: What if the item I received is not working properly?
If an item is found defective or not functioning as expected upon delivery, please notify us immediately. We will arrange a replacement or provide a full refund.
Q8: How do I cancel my booking?
You can cancel your booking for free by notifying us at least 48 hours in advance.
Q9: What payment methods do you accept?
We accept major credit/debit cards, PayNow, and bank transfers for all rentals. Payments must be completed before the rentalΒ periodΒ begins.